For this project I was asked to conduct a usability test for a small organization or local government entity. I close the Rockport, TX website. I conducted two different usability tests, a homepage tour and a product reaction test, in order to determine the usability and effectiveness of the website.
Goals
I focused on three different but related research questions in my testing.
- Is the website easily usable?
- Does the website offer relevant, useful information to users?
- Is the website’s aesthetic design professional and appealing?